Returns

Exchanges and Returns
Proper fit and comfort is what we strive for! Of course we accept exchanges and returns, we want you to be 100% happy with your purchase! If you do have any questions about what size to order, please get in touch with us so we can help you get the correct size the first time around.
If you need to make a return it must be returned within 14 business days from the day you receive it, in it’s original packaging, unused, with all tags attached, including the hygiene sticker. Item/s must not have been worn, washed or altered in anyway. We use a blacklight on all of our exchanges/returns. We reserve the right to deny exchanges/returns if we see that the suit has been worn, and it will be returned at the customers expense.
Please contact us via email at a2care@a2swimwear.com for a Return Authorization Number (RAN) and other return instructions prior to shipping. We do not take responsibility for any lost item/s in the return process.

Unfortunately, we are unable to refund shipping charges associated with your order. This includes shipping charges associated with exchanges and returns.

Please send all exchanges/returns to:
Alexis Asplundh Swimwear
Attn: Jackie
3115 Papermill Rd.
Huntingdon Valley, PA 19006

If returned suit is not in the original condition it was, and/or damaged, it may be refused and returned at the customers expense.

We strive to process exchanges and returns as quickly as possible to get you back in the water! Please allow 1-3 business days to process your return. If you are exchanging, please allow another 1-5 business days for us to make your new order. We will then email you a new tracking number for your item/s.

Faults
Whilst we hope this never happens, if you do receive damaged goods, or have a manufacturing fault in your suit, please contact us immediately at a2care@a2swimwear.com so we can personally assist you and sort out your problem as quickly as possible.

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